Opening an Observation from Email

When an observation is submitted and the teacher needs to take action — reflect, acknowledge, or read the closed feedback — they receive an email with a secure link that opens the observation directly. They do not need to log in to the platform. This is sometimes called magic-link access.

What the teacher can do

From the emailed link, a teacher can — without an account or password:

• Read their observation, showing the same content they’d see if they logged in, without the rest of the site’s menus and navigation.
• Submit a self-reflection.
• Submit an acknowledgment.
• Reply in the Discussion thread.

Link lifetime

• Links are valid for 30 days.
• If a link expires, the teacher can request a fresh one from a friendly “this link has expired” page.
• Once the workflow is fully complete, the link is retired. Visiting an old link shows a calm “no further action needed” message with a “log in” option — not an error page.

…or from a push notification

Teachers who use the weCLIMB mobile app have a second route to the same actions. When a reflection or acknowledgment is requested, a report is finalized, or someone comments, the app can send a push notification to their phone. Tapping it opens that observation directly — on its Details tab for a reflection, acknowledgment, or finalized report, and on its Comments tab for a comment.

The two paths differ in one important way:

• The emailed link needs no account and no password. It works for any teacher with an email address.
• A push notification goes to a teacher who is signed in to the mobile app on their phone, and opens the full app rather than the standalone link view.

Both lead to the same reflection, acknowledgment, and discussion actions, and a teacher can use whichever arrives first. Push notifications are described in Push Notifications on Mobile.

Why it helps

The single click lowers the barrier to engaging with feedback: a teacher can respond to their observation in the moment — from the email, or from the notification on their phone — with no password to remember.