Assessments

Assessment Overview

Assessment Overview PD Edge provides multiple assessment types to evaluate learning progress and certify professional development. You can take assessments as part of guided content courses or access standalone exams for certification. Assessment Types Guided Content Exams These assessments are embedded within courses and learning paths. When you complete guided content like videos or documents, you may encounter exams that test your understanding. Key features: - Integrated with course content - Progress tracking through the course - Multiple attempts typically allowed - Scores contribute to course completion Standalone Exams Independent assessments not tied to specific courses. These are often used for certification or skills verification. Key features: - Direct access from the Learn dashboard - May require specific prerequisites - Often have stricter attempt limits - Can be proctored for high-stakes certification Proctored Assessments Supervised assessments that require oversight by a certified proctor. These ensure assessment integrity for important certifications. Requirements: - Must be administered by a certified proctor - Specific session scheduling required - Identity verification during the exam - Secure testing environment Assessment vs Exam Terminology The platform uses these terms consistently: - Assessment - General term for any evaluation activity - Exam - Specific type of assessment with questions and scoring - Quiz - Informal assessment within course content - Evaluation - Broader term that may include performance observations Role-Based Access Different user roles have varying assessment capabilities: Observable Role - Take assigned assessments - View your own results and progress - Retake assessments if allowed - Access certificates upon completion Evaluator Role - Assign assessments to users - View assessment results for assigned users - Monitor progress and completion status - Generate assessment reports Reporter Role - Access comprehensive assessment analytics - Export assessment data - View organization-wide assessment metrics - Generate compliance and progress reports System Administrator Role - Full access to all assessment data - Configure assessment settings - Manage proctored sessions - Set up assessment requirements Assessment Dashboard Navigation Access assessment information through several areas: Learn Dashboard Your main hub shows: - Required assessments with due dates - In-progress assessments you can continue - Recently completed assessments - Available standalone exams Reports Section For users with reporter access: - Assessment Progress - Shows started, in-progress, and failed assessments - Assessment Results - Detailed exam performance data - Guided Content Results - Comprehensive learning outcomes Individual Assessment Pages Each assessment provides: - Instructions and time limits - Question types and format preview - Attempt history and best scores - Pass/fail status and requirements Getting Started 1. Navigate to your Learn Dashboard 2. Look for assessments in the "Required Content" section 3. Click an assessment to view details and requirements 4. Select Start Assessment when ready to begin 5. Follow on-screen instructions for each question type 6. Submit when complete to receive your score Your assessment results automatically save to your transcript and contribute to any certificates or professional development credits you're earning.

Taking Assessments

Taking Assessments This guide covers how to access, complete, and review assessment results in PD Edge. Assessments help verify your understanding and may be required for certification or compliance. Accessing Assessments From Guided Content When taking a course or guided content, assessments appear as sections within the content structure. 1. Navigate to Learn > Content Libraries or Learn > course type 2. Click the Play button on your course 3. Progress through the content chapters 4. Click Next when you reach an assessment section 5. The assessment will open in the content player Standalone Assessments You can also access assessments directly from the assessments list. 1. Go to Learn > Assessments 2. Browse available assessments 3. Click the Play button to start Assessment cards show: - Assessment name and description - Time limit (if applicable) - Number of attempts allowed - Your completion status - Required label if mandatory Taking an Assessment Starting the Assessment 1. Click Begin Assessment to start 2. Read any instructions carefully 3. Note the time limit displayed at the top 4. Click Start to begin the timer Answering Questions Question Types: - Multiple Choice - Select one answer - Multiple Selection - Select multiple answers - Short Answer - Type your response Navigation: 1. Answer each question completely 2. Use Next to move forward 3. Use Previous to review answers 4. Mark questions for review if uncertain Submitting Your Assessment 1. Complete all required questions 2. Review your answers using the navigation 3. Click Submit Assessment 4. Confirm submission in the dialog box Note: You cannot change answers after submitting. Understanding Time Limits Timed Assessments When an assessment has a time limit: - Timer appears at the top of the screen - You receive warnings at 10 and 5 minutes remaining - Assessment auto-submits when time expires - Partial answers are saved automatically Saving Progress For untimed assessments: - Your answers save automatically - You can exit and return later - Click Save and Continue Later to pause Proctored Assessments Some assessments require supervision by a certified proctor. Entering a Proctored Session 1. Look for the Proctored label on assessment cards 2. Enter the Enroll Code provided by your proctor 3. Wait in the lobby until the session starts 4. Begin the assessment when authorized During Proctored Assessment - Follow all proctor instructions - Keep your camera and microphone on if required - Do not navigate away from the assessment - Raise your hand if you have technical issues Reviewing Results Immediate Feedback After submitting, you'll see: - Your final score - Pass/fail status - Correct answers (if enabled) - Feedback on responses Assessment History To view past attempts: 1. Go to Learn > Assessments 2. Find the completed assessment 3. Click to view your results 4. Review score and attempt history Understanding Scores Score Display: - Points - Raw points earned - Percentage - Score as percentage - Pass/Fail - Based on passing threshold - Attempts - Number of tries used Retaking Assessments Retake Availability You can retake an assessment if: - You have remaining attempts - The assessment allows retakes - You haven't passed (if required) Starting a Retake 1. Navigate back to the assessment 2. Click Retake Assessment 3. Previous answers are cleared 4. Timer resets for timed assessments Note: Your highest score typically counts as your final result. Assessment Status Labels Status Indicators: - Not Started - Haven't attempted yet - In Progress - Started but not submitted - Passed - Met passing requirements - Failed - Did not meet passing score - Completed - Finished (pass/fail assessments) Troubleshooting Technical Issues If the assessment won't load: 1. Check your internet connection 2. Refresh your browser 3. Clear browser cache 4. Try a different browser If you lose connection during assessment: - Your progress saves automatically - Return to the assessment page - Click Continue to resume Getting Help For assessment content questions: - Contact your administrator - Review course materials - Check with your proctor (if applicable) For technical problems: - Contact your IT administrator - Use the help system - Report issues promptly Best Practices Before Starting: - Find a quiet location - Ensure stable internet - Close unnecessary programs - Have materials ready (if allowed) During Assessment: - Read questions carefully - Manage your time wisely - Double-check your answers - Ask for help if needed After Completion: - Review your results - Note areas for improvement - Save certificates if earned - Plan follow-up learning

Proctored Assessments

Proctored Assessments Proctored assessments are supervised exams that require real-time oversight from a certified proctor. These assessments ensure academic integrity and are commonly used for high-stakes certifications and evaluations. Understanding Proctored Requirements What Makes an Assessment Proctored Assessments become proctored when: - Publishers enable the "Force Proctor" setting on the content - Administrators assign content with "Use Proctor" enabled - The assessment is marked for supervised completion You'll see a street-view icon (👤) next to proctored content in your dashboard and course listings. Technical Requirements Before starting a proctored assessment, ensure you have: - Stable internet connection - Updated web browser - Working microphone and camera (if required) - Quiet, private testing environment - Valid identification ready Joining Proctored Sessions Auto-Enroll Sessions For sessions with automatic enrollment: 1. Navigate to the proctored assessment 2. Click Enter Enroll Code when prompted 3. Enter the enroll code provided by your administrator 4. Click Join Session The system will automatically assign you to the appropriate session and update any existing enrollment records. Manual Assignment For pre-assigned sessions: 1. Access the assessment from your dashboard 2. You'll be automatically directed to the proctor lobby 3. Wait for the proctor to start the session 4. Once started, you'll be redirected to the assessment During the Assessment Proctor Lobby Experience When you first access a proctored assessment: 1. You'll enter a waiting lobby with "Waiting" status 2. The proctor will verify your identity and setup 3. Once the session begins, your status changes to "In Session" 4. You'll be automatically redirected to the assessment content Session States Your session will progress through these states: - Waiting - In lobby, waiting for proctor to start - In Session - Assessment is active and available - Completed - Assessment finished Assessment Rules During proctored sessions: - Follow all verbal instructions from your proctor - Keep your camera and microphone active if required - Avoid switching browser tabs or applications - Raise your hand or speak up for technical issues - Complete the assessment within the allotted time Proctor Interaction Communication Guidelines Your proctor may: - Verify your identity before starting - Provide verbal instructions about the assessment - Monitor your progress throughout - Assist with technical difficulties - Stop the session if integrity concerns arise Getting Help If you experience issues during the assessment: 1. Raise your hand to get the proctor's attention 2. Clearly describe the technical problem 3. Follow the proctor's troubleshooting instructions 4. Wait for permission before taking any actions Technical Troubleshooting Common Issues Cannot Enter Enroll Code - Verify the code is correct (codes are case-sensitive) - Ensure the session is still active - Contact your administrator if the code doesn't work Stuck in Waiting Status - Confirm the proctor has started the session - Check your internet connection - Refresh the browser if the status doesn't update Assessment Won't Load - Ensure you meet all technical requirements - Clear your browser cache and cookies - Try using a different browser - Contact technical support if issues persist Browser Requirements For optimal performance: - Use Chrome, Firefox, Safari, or Edge - Enable JavaScript and cookies - Allow camera/microphone access when prompted - Disable browser extensions that might interfere Certification Upon Completion Results Processing After completing a proctored assessment: - Results are processed automatically - Pass/fail status is determined by the passing score - Certificates are generated for successful completions - Results appear in your transcript and reports Verification Information Your completion record will include: - Proctor name and credentials - Session date and time - Assessment results and scores - Verification of supervised completion This documentation provides proof of supervised completion for certification bodies, employers, and regulatory requirements. Failed Attempts If you don't pass on your first attempt: - Review your results and feedback - Study the relevant content areas - Schedule another proctored session if retakes are allowed - Follow your organization's policy for reassessment Next Steps After successful completion: 1. Download your certificate from your transcript 2. Add the certification to your professional portfolio 3. Report completion to your supervisor if required 4. Use the credential for career advancement opportunities Proctored assessments provide verified credentials that demonstrate your competency and commitment to professional development in your field.

Assessment Reports

Assessment Reports Assessment reports help you analyze learner performance on exams and identify areas for improvement. These reports provide detailed insights into scores, attempt patterns, and question-level performance. Accessing Assessment Reports You can access assessment reports through multiple pathways: 1. Navigate to Learn > Reports > Guided Content Results 2. Click on a specific guided content enrollment to view detailed results 3. Use the assessment progress report for in-progress assessments Note: Reporter role or higher is required to access most reporting features. Report Types Exam Results Report The exam results report shows comprehensive performance data for completed assessments. Key Information Displayed: - Final scores and passing status - Number of attempts taken - Completion dates and duration - Pass/fail status with score thresholds - Proctor information (for proctored sessions) Question Analysis Report This report breaks down performance by individual exam questions, helping identify which questions learners find most challenging. Metrics Include: - Percentage of learners answering correctly - Average time spent on each question - Most common incorrect responses - Question difficulty rankings Attempt History Report Track all assessment attempts for comprehensive performance monitoring. Data Points: - All attempt dates and scores - Best and most recent scores - Retake patterns and improvement trends - Time between attempts Understanding Performance Metrics Score Interpretation Assessment scores are displayed as both raw points and percentages: - Final Score: The learner's achieved score on their most recent attempt - Passing Score: The minimum score required to pass (set by administrators) - Best Score: Highest score across all attempts - Average Score: Mean performance across the organization Status Indicators Reports use color-coded status indicators: - Green (Passed): Learner achieved passing score - Red (Failed): Score below passing threshold - Yellow (In Progress): Assessment started but not completed - Gray (Not Started): No attempts recorded Filtering and Sorting Data Available Filters You can filter assessment reports by: 1. Date Range: Specify completion dates 2. User Groups: Filter by organization or role 3. Assessment Type: Focus on specific content types 4. Pass Status: View only passed, failed, or in-progress attempts 5. Proctor Status: Filter proctored vs. non-proctored sessions Sorting Options Sort report data by: - Learner name (alphabetical) - Completion date (newest/oldest first) - Score (highest/lowest first) - Number of attempts - Assessment name Exporting Report Data Export Formats Assessment reports can be exported in multiple formats: 1. CSV: For spreadsheet analysis 2. PDF: For formal reporting 3. Excel: For advanced data manipulation Export Steps 1. Apply desired filters to the report 2. Click the Export button 3. Select your preferred format 4. Choose email delivery or direct download 5. Wait for processing notification Large exports may take several minutes to process and will be delivered via email. Using Reports for Improvement Identifying Learning Gaps Use question analysis reports to find: - Questions with low success rates - Content areas needing reinforcement - Common misconceptions among learners Tracking Progress Over Time Monitor learner improvement by: - Comparing attempt scores - Analyzing time-to-completion trends - Identifying learners who may need additional support Evaluating Assessment Quality Review assessment effectiveness by examining: - Overall pass rates - Question difficulty distribution - Time spent on different sections - Correlation between study time and performance Proctored Assessment Reports For proctored assessments, reports include additional information: - Proctor Details: Name, job title, and contact information - Session Information: Start/end times and session codes - Verification Status: Confirmation of supervised completion - Security Measures: Any flags or incidents noted Best Practices Regular Monitoring 1. Weekly Reviews: Check in-progress assessments for learners who may need support 2. Monthly Analysis: Review pass rates and identify improvement opportunities 3. Quarterly Reporting: Generate comprehensive performance summaries Data-Driven Decisions Use assessment reports to: - Identify high-performing content for replication - Spot struggling learners early for intervention - Adjust passing scores based on performance data - Plan professional development based on skill gaps Privacy and Security Always follow data protection guidelines: - Only access reports for learners in your organization - Share aggregated data rather than individual results when possible - Store exported reports securely - Follow district policies for learner data handling

Managing Proctored Sessions

Managing Proctored Sessions Proctored sessions allow you to supervise assessments in controlled environments, ensuring assessment integrity and security. Proctors can monitor multiple users taking assessments simultaneously. Understanding Proctored Sessions What Are Proctored Sessions? Proctored sessions are supervised testing environments where: - A proctor oversees assessment administration - Users join sessions using enrollment codes - Sessions can be scheduled for specific times - All activity is monitored and recorded When to Use Proctoring Use proctored sessions for: - High-stakes assessments - Certification exams - State-mandated testing - Professional development evaluations - Any assessment requiring supervision Creating Proctored Sessions Requires proctor role Setting Up a Session 1. Navigate to Learn → Proctored Sessions 2. Click New Session 3. Enter session details: - Session Name - Descriptive name for the session - Assessment - Select the assessment to proctor - Proctor - Assign the supervising proctor - Enrollment Code - Create or auto-generate access code - Session Date/Time - Schedule when session occurs - Duration - Maximum time allowed for session 4. Configure session settings: - Auto-enroll - Allow users to join with enrollment code - Maximum Users - Set participant limit - Late Entry - Allow joining after start time 5. Click Create Session Session Configuration Options Enrollment Settings: - Manual Enrollment - Add specific users to the session - Auto Enrollment - Users join using enrollment code - Hybrid - Combine both enrollment methods Timing Controls: - Scheduled Start - Session begins at specified time - Flexible Start - Proctor controls when session begins - Time Limits - Individual or session-wide time limits Security Options: - Browser Lockdown - Restrict browser functionality - Screen Monitoring - Track user screens during assessment - Identity Verification - Require ID confirmation Managing Session Participants Adding Users to Sessions Manual Addition: 1. Open the proctored session 2. Click Add Users 3. Select users from your organization 4. Choose enrollment options: - Send email invitations - Provide enrollment codes - Set individual time limits 5. Click Add Selected Users Bulk Import: 1. Click Import Users 2. Download the template file 3. Fill in user information 4. Upload completed file 5. Review and confirm additions User Status Management Monitor participant status: - Invited - User has been added but not joined - Waiting - User has joined but session not started - In Session - User is actively taking assessment - Complete - User has finished assessment - Disconnected - User lost connection during session Proctor Dashboard and Controls Starting a Session 1. Navigate to your assigned proctored session 2. Review participant list and session settings 3. Click Start Session when ready 4. Monitor the proctor dashboard for real-time updates Dashboard Features Participant Overview: - Live participant count - Status of each user (waiting, active, complete) - Progress indicators for each assessment - Time remaining for each participant Session Controls: - Pause/resume individual participants - Send messages to all or individual users - Extend time limits as needed - Handle technical issues Monitoring Tools: - Real-time activity feeds - Screen sharing views (if enabled) - Alert notifications for suspicious activity - Chat communication with participants Monitoring Test Progress Real-Time Tracking The proctor dashboard provides: - Active Users - Who is currently taking assessments - Progress Bars - Completion percentage for each user - Time Tracking - Elapsed and remaining time - Status Updates - Real-time activity notifications Assessment Analytics Monitor key metrics: - Participation Rate - Users who joined vs. invited - Completion Rate - Users who finished vs. started - Average Time - Time taken across all participants - Score Distribution - Performance overview Progress Indicators Track individual progress: - Questions answered vs. total questions - Time spent on each section - Number of attempts per question - Flagged questions for review Handling Technical Issues Common Issues and Solutions Connection Problems: 1. Check user's internet stability 2. Refresh browser or restart application 3. Switch to backup device if available 4. Use phone hotspot as alternative connection Browser Issues: 1. Clear browser cache and cookies 2. Disable browser extensions 3. Use supported browser (Chrome, Firefox, Safari) 4. Enable required browser permissions Assessment Access Problems: 1. Verify enrollment code accuracy 2. Check session status (not expired/cancelled) 3. Confirm user permissions and assignments 4. Reset user session if needed Emergency Procedures System Outage: 1. Document affected users and progress 2. Pause session for all participants 3. Communicate with technical support 4. Reschedule session if necessary 5. Preserve partial progress data Individual User Issues: 1. Use proctor chat to communicate with user 2. Extend time limit if technical delays occurred 3. Allow session restart from last saved point 4. Document issue for session records Session Communication Messaging Features Broadcast Messages: - Send announcements to all participants - Provide time warnings and updates - Share important instructions during session Individual Communication: - Private chat with specific users - Provide technical support - Address individual concerns Communication Best Practices 1. Pre-session - Send clear instructions and requirements 2. During session - Provide regular time updates 3. Technical issues - Respond promptly to user concerns 4. Post-session - Confirm completion and next steps Session Completion and Results Ending a Session 1. Monitor all participants for completion 2. Handle any remaining technical issues 3. Allow grace time for final submissions 4. Click End Session when all participants finish 5. Generate session summary report Results Processing After session completion: - Automatic Scoring - Objective questions scored immediately - Manual Review - Essay questions require proctor scoring - Result Distribution - Scores sent to participants and administrators - Certificate Generation - Automated for passing scores Session Documentation Maintain records of: - Participant attendance and completion - Technical issues encountered - Time extensions granted - Communication logs - Final assessment results Best Practices for Proctoring Pre-Session Preparation 1. Test Technology - Verify all systems work properly 2. Communicate Requirements - Send clear instructions to participants 3. Prepare Materials - Have contact information and procedures ready 4. Set Expectations - Explain rules and consequences clearly During Session Management 1. Monitor Actively - Stay engaged with dashboard throughout session 2. Respond Quickly - Address technical issues promptly 3. Document Issues - Keep detailed records of problems 4. Maintain Fairness - Apply rules consistently to all participants Post-Session Follow-up 1. Review Results - Check for any anomalies or issues 2. Process Appeals - Handle any technical issue claims 3. Generate Reports - Document session outcomes 4. Improve Processes - Note lessons learned for future sessions Proctored sessions ensure assessment integrity while providing the flexibility to accommodate various testing scenarios and requirements in your professional development programs.